Hey there everyone. Welcome back to Movie Soapbox, the little corner of the internet that only you and I and that guy in the back who keeps rewinding the same four minutes of television over and over know about. This is the place where we find the underseen, the undersold, and the under-discussed, and we actually sit with them long enough to figure out what they did to us. Today we are doing a deep dive on Fleabag, season one, and specifically that ending, a scene so quietly shattering that people who watched it on a Tuesday night in 2016 are still turning it over in their heads like a coin they can’t identify.
Fair warning, and I mean this sincerely: if you have not watched Fleabag season one in its entirety, close this tab right now, go watch it, come back. I am not doing the vague-and-gesture thing here. We are going all the way into the ending, the confession on the sidewalk, the loan officer, the pencil eraser joke, all of it. If you spoil this show for yourself before you’ve lived it in order, that’s on you. You were warned.
Still here? Good. Let’s get into it.
What you need to understand about Fleabag before we talk about what it is, is what it was supposed to become. A one-woman Edinburgh Fringe show, performed by a single actress with a chair and a decade of accumulated damage, gets adapted for BBC Three, which is not exactly the network where the suits are taking their biggest swings. Budget-wise, cast-wise, everything about this production sits in the tier where the creator is burning favors to keep the vision intact, and the distributor is quietly hedging on whether any of this is actually going to find an audience. You can feel that pressure in the seams of season one if you know what to look for. The reason the to-camera address works, the reason the show never loses that one-woman-in-a-room intimacy even when it expands to multiple locations and a full cast, is because Phoebe Waller-Bridge was protecting something. The rawness of that stage show was the thing the whole structure was built to preserve. A few more rounds of network notes, a slightly larger greenlight with slightly more strings attached, and someone, somewhere, would have asked her to soften Fleabag, to make her more likable in a conventional way, to file down the part where she admits on a public sidewalk that she fucked her best friend’s boyfriend and her best friend found out and walked into traffic. That note never came, or it came and got ignored, and the show we have is what happened when it didn’t land.
So. Season one. Here is what actually happens, and I mean mechanically, beat by beat, because the emotional architecture only works if you’ve got the structure clear.
The show follows Fleabag, named as such by her own family, which tells you everything you need to know about the household she came from, a woman in her early thirties running a failing guinea pig-themed cafe in London that she co-founded with her best friend Boo. Boo is dead when the show starts. We don’t know how, yet. Fleabag copes by talking directly to us, the camera, the invisible audience she has apparently been performing for her entire life, because the real people in her life have consistently been either unavailable or actively harmful. Her father is kind but absent in the way that emotionally unavailable people are absent even when they’re in the room. Her stepmother, played by Olivia Colman doing things with silk scarves and condescension that should be studied in acting programs, is a monument to passive aggression so refined it reads as an art form. Her sister Claire is holding herself together with both hands and a schedule and is not available for emotional contact, not because she doesn’t feel things but because she feels them so intensely she has had to bury them under layers of professional competence just to function.
Fleabag moves through all of this by having sex, specifically by using sex the way other people use alcohol or work or religion, as a mechanism for not being alone in her own head for thirty consecutive minutes. The show is funny about this. Genuinely, structurally funny. Waller-Bridge is one of those writers who understands that comedy and devastation operate on the same frequency and the switch between them is not a gear change, it’s just a matter of timing. A joke lands and then three seconds later you realize the joke was also the confession and you’ve already laughed at it and now you have to sit with what you just laughed at.
The loan officer shows up early. Hugh Dennis plays him as a man made entirely of bureaucratic caution and suppressed decency, which is a very specific combination and Dennis nails it. Fleabag goes to him for a business loan to save the cafe. She accidentally removes her jacket in his office, having forgotten she’s only wearing a bra underneath, and the meeting goes sideways in a way that neither of them fully recovers from immediately. He thinks she was trying to manipulate him. She was not, or she wasn’t consciously, which is its own complicated thing with this character. They end up at the same women’s retreat event later in the season and manage, in the specific way that two people who have embarrassed each other can sometimes manage, to actually talk. About real things. About the cosmically large things that people almost never say out loud to strangers or to anyone.
And then we reach the end.
By the season finale, the full weight of what Fleabag did to Boo has come clear. Boo found out Fleabag slept with her boyfriend. Boo, in an act that the show characterizes as an accident that was also maybe not entirely an accident, walked into traffic. Boo died. Fleabag has been carrying this the entire season, talking to the camera about it, talking to a vision of Boo that only she can see, and the audience has been slowly understanding that this is not just grief, this is guilt so profound it has restructured her entire personality around a single question she cannot ask out loud, which is whether she is the reason her best friend is dead.
She goes back to the cafe. She feeds the hamster. She stands at the edge of the street.
The loan officer walks by.
What happens next is not a meet-cute. It is not a redemption arc in the conventional sense. It is a confession that happens on a public sidewalk between two people who have no particular reason to trust each other, and it goes like this:
“Cafes are a very difficult business. You’ve certainly made this one very unique.”
“I also fucked it into liquidation.”
“OK.”
“And I fucked up my family.”
“Did you?”
“And I fucked my friend by fucking her boyfriend.”
“Right.”
“And sometimes I wish I didn’t even know that fucking existed. And I know that my body, as it is now, really is the only thing I have left, and when that gets old and un-fuckable I may as well just kill it. And somehow there isn’t anything worse than someone who doesn’t want to fuck me. I fuck everything, except for when I was in your office, I really wasn’t trying to have sex. You know, either everyone feels like this a little bit, and they’re just not talking about it, or I’m completely fucking alone, which isn’t fucking funny.”
“Right, well. I should probably. I should probably. I should probably. People make mistakes.”
“It’s why they put rubbers on the ends of pencils.”
“Is that a joke?”
“I don’t know.”
“I think we should start your interview again.”
That’s the scene. Read it again if you need to. That last exchange, “I think we should start your interview again,” delivered on a sidewalk by a man who is essentially offering to pretend the last six months didn’t happen, is one of the most precisely observed acts of grace I have seen written for any screen in the last decade. And it comes from the guy she humiliated in his own office. The guy she had every reason to expect would keep walking.
Now, there are a few things to untangle here, because the show is doing several things simultaneously and some of them are easier to track than others.
The first is the Boo timeline. Here is the exact sequence of cause and effect, stated plainly: Fleabag slept with Boo’s boyfriend. Boo found out. Boo walked into traffic, an act the show leaves ambiguous enough that you can argue intent, but not so ambiguous that Fleabag doesn’t carry it as her fault. The cafe that they built together is now Fleabag’s alone, which means every single day she shows up to work she is working inside a monument to the thing she destroyed. The hamster is Boo’s hamster. Every detail of Fleabag’s daily life is a physical inventory of a friendship she ended.
The second is the to-camera address. All season, Fleabag has been talking to us, and the show has trained us to read this as her way of being honest when she can’t be honest with the people in the room. But the reveal the show plants, and this is the structural masterpiece of the whole season, is that the camera address is also a dissociation mechanism. Fleabag is performing the story of her own life for an imaginary audience as a way of not having to fully inhabit it. The moment on the sidewalk is the first moment in the entire season where she talks to a real person the way she talks to us. No performance. No punchline ready. Just the actual accounting, stated in the plainest possible terms, to a man who has no particular reason to absorb it.
The third thing, and this is where interpretation splits, is what the intervention actually means.
There are essentially three ways people read the loan officer’s appearance at that moment.
The first reading is pure coincidence, the show is a realist character study and the loan officer lives in the neighborhood and that’s it. The collision is random. What matters is what Fleabag does with it.
The second reading is structural irony, the show has spent six episodes building this man up as Fleabag’s antagonist, the person who saw through her performance in his office and resented it, and the payoff is that the person least positioned to offer grace is the one who shows up to offer it. This is a narrative choice, not a cosmological one. Waller-Bridge is a craftsperson and she built this deliberately.
The third reading is the one that makes certain people uncomfortable, and it is the one where you let the word “divine” sit in the scene without immediately deflating it. Fleabag is about to step into traffic, the same way Boo did. The person who stops her is not a family member, not a therapist, not anyone equipped or assigned to be there. He’s just a man who happened to walk by, who happened to recognize her, who happened to have enough grace in him to say “people make mistakes” and “let’s start the interview again.” If you let yourself feel the geometry of that without academically explaining it away, something is clearly happening that the word “coincidence” does not quite cover.
Waller-Bridge herself has said, publicly, that she wasn’t trying to make a show about God, that Fleabag just does what she does because people do what they do. And I believe she believes that. I also think that writers, particularly writers working at the level of vulnerability that season one required, sometimes build structures their intellectual frameworks haven’t fully caught up to yet. Season two goes explicitly theological, the priest, the whole arc, and it’s brilliant in its own way. But season one has something rawer and in some ways more searching than season two’s more deliberate engagement with faith. Season one has a character who is genuinely alone with her damage, and the show asks, without answering it cleanly, whether the universe is indifferent to that or not.
Here is what I believe. The loan officer showing up at that specific moment is the show making a claim. Not a religious claim necessarily, though you are welcome to read it that way, but a claim about the structure of human experience, which is that redemption, when it comes, almost never comes from the direction you expected, and almost never comes from someone who was supposed to be there. Boo’s boyfriend was not there. Her sister was not there. Her father was not there. The man she humiliated in a business meeting and ran into at a women’s wellness retreat, who had every reason to cross the street, was the one who stopped and talked to her like she was worth talking to. That is what the show is saying. Either everyone feels this way a little bit and they’re not talking about it, or we are completely alone. And the loan officer’s answer, stated through action rather than words, is that we are not completely alone.
The pencil eraser line is the moment you know Fleabag is going to be okay, not because she’s fixed, season two makes clear she is very much not fixed, but because she made a joke. A real one, uncertain, half-formed, maybe a joke, she says so herself. The joke is the first breath she has taken in six episodes. The loan officer saying “I think we should start your interview again” is not a romantic gesture. It is a man extending, at no cost to himself except a little time, the most basic possible grace: the offer to pretend the count starts from zero. Which is all any of us have ever needed from anyone.
That this scene exists, that it is this honest, this unguarded, this resistant to easy comfort, is what happens when a writer gets to make the thing they actually needed to make without a committee of VPs deciding it’s too bleak in the second act or that the protagonist needs to be more sympathetic in episode three. Phoebe Waller-Bridge made this at the budget level where nobody important enough to ruin it was paying close enough attention. By the time they were paying attention, it had already won everything. That’s not luck. That’s a narrow window that opened once, and she had the material ready.
Not every show like this gets that window. Most of them get a note instead.
If You Liked Fleabag…
Beatriz at Dinner (2017) – A woman who can’t stop saying the quiet part out loud in a room full of people who’ve built empires on not hearing it. Same fearless social demolition.
Succession Season 1 (2018) – Broken people performing competence while destroying everyone around them. If Fleabag is the solo version, Succession is the ensemble catastrophe.
Downsizing (2017) – A man shrinks himself to escape his problems and discovers he brought every single one of them with him. The existential crisis is the same, the scale is just different.

